Case Study
McKesson-US Oncology Slashes Patient Wait Time 90% with VSee Workflow
McKesson US Oncology Network (USON) is one of the largest oncology physician networks in the nation with 1,400 physicians, 500+ cancer treatment centers, and more than 1.2M patients treated annually. Learn how VSee tailored a Command Center workflow with user access roles to improve patient satisfaction and call center efficiency.
Key Outcomes:
- Automation: Reduced patient first touch time from 10 min to less than 1 min
- Team Coordination: Improved Remote Team Performance - Reduced internal staff phone tag & communication barriers
- Adoption: 1800+ appointments per day, 1000+ providers with billable charges*, 86% provider satisfaction
*April 2020-2021
Let's get in touch!
VSee's configurable telehealth building blocks are enabling our partners to resolve their most annoying virtual care challenges with the least effort. Talk to us today!