Designing Hospital Telehealth Beyond COVID

A Roadmap for Scalable Hospital Telehealth: ARMC’s Implementation

How do you build a telehealth system that's easy for patients and efficient for staff across your different departments and service lines? How do you design telehealth that's aligned with your clinical workflows and processes? It's time to get beyond FaceTime and video chat apps. Join our guest, ARMC Chief Medical Information Officer, Reza Sadeghian, MD, MBA as he walks us through best practices for designing and rolling out hospital telehealth that can scale. Learn:

  • Design considerations (e.g. adding attending physicians or interpreters) for deep integration with operational practices and scalability
  • Best practice examples from ARMC’s implementation
  • Practical vision for telehealth going forward


Our Presenter


Reza Sadeghian, MD, MBA, MSc, FAAP is Chief Medical Information Officer and a practicing pediatrician at Arrowhead Regional Medical Center (ARMC) teaching hospital in San Bernadino County, California. As a Physician Informatician specializing in general Pediatrics, Dr. Sadeghian became the first and only pediatrician in North America with fellowship training in both Clinical and Biomedical Informatics and has been with ARMC since 2019. He is a member of the executive committee of the Council for Clinical Information Technology (COCiT) section of the American Academy of Pediatrics and Co-Chair of the Division of Digital Health and Innovation Section of Southern Medical Association. He has over 8 years of experience as a healthcare leader in various lean-based system workflow designs and EMR implementations. His current line of work and research interests include examining the feasibility of using telemedicine to increase access to care, designing mobile healthcare applications, evaluating secure text messaging solutions, optimizing EHR performance, and ensuring clinical workflows are respected by IT solutions. He is interested in lean management in healthcare, improving healthcare value, quality, and safety; as well as increasing access to care in underserved areas. 

When he is not immersed in his informatics or clinical duties, he does portraiture, landscape, wildlife, and drone photography and has been doing so for over 15 years. He also enjoys outdoor activities and spending time with his family, friends, and pet.

Connect with Reza on LinkedIn